Some dogs like the product frozen, but most people defrost the product in the fridge. I use a heavy freezer bag and put a couple days worth in it to defrost (the product is fine for up to 4 days in the fridge once defrosted). After defrosting, I portion it out like I would a canned food.
Feeding directions - 2-3% of the dogs proper body weight per day. More for working dogs, pregnant or lactating females or puppies.
Remember, this is raw chicken, and all raw chicken handling protocols apply. While salmonella is not a concern for pets, it is with the people they share their homes with. Make sure to clean and sterilize afterwards, and clean the bowls after every feeding. If there are small children or immunologically suppressed people in the household, take extra care, or refrain from using the product while they are preset.
When converting from kibble to raw, we do not recommend mixing. Because they are completely different modes of feeding, with completely different digestive methods, feeding them together can give a pet digestive confusion, making the changeover more difficult.
Best result are had if you feed your last kibble meal to your pet, and then skip the next scheduled meal. That fast helps clear the system and increase the appetite. Some pets aren't sure about the new food, as it is a completely different look/taste/texture. Most dogs rely on their sense of smell to tell them that a food is good, which is why most kibble has "digest" sprayed on it as a natural flavour. Most raw does not contain any flavourings, and because it is so fresh, it hasn't acquired a stink that dogs can identify as food. Sometimes, adding a flavour enhancer, like tripe, or even someting like a little stinky parmesan cheese can entice a picky feeder to eat. Once they get used to the taste/texture, they will eagerly await dinnertime, and wolf down their food. During the first month, we recommend restricting the diet to a single meat protein, after a month, anything goes. 60-80% meat, 10-30% bone, 10% organ. If your pet has loose stools, increase the bone content, it the stool is too tight, less bone and/or more organ meat.
During the first few weeks, a few dogs may have some loose stools, and in a very few instances, some excessive shedding. These can be a normal part of the detox a dog goes through in the changeover. But you should see an almost immediate change in the stool to small nuggets that don't smell and will disappear in a few days if not picked up. Over teh first month, you should see improvements in the coat condition, as well as the teeth. After a few months, your dog should get to its appropriate weight (fat dogs lose weight, thin dogs bulk up), its teeth should be awesome, and the coat luxurious. And because most dogs lose that standard dog stink when they are fed raw, having them on the couch or bed isn't a problem, except for when they hog the covers.